── Security

Your data stays yours.

How Vlozi handles the parts of your business it touches: where data lives, how it's encrypted, who can read it, what happens if something goes wrong.

Encrypted in transit and at rest.

TLS 1.3 on every connection — Cloudflare terminates at the edge, then re-encrypts to origin. Database storage at rest is encrypted by Neon. Secrets live in Cloudflare Workers env, never in code.

Tenant-scoped — no shared rows.

Every record carries a `tenant_id`. Every query filters on it. There is no admin path that crosses tenants. API keys are tenant-scoped; sessions are tenant-scoped; uploads land in tenant-scoped storage prefixes.

Your content never trains a base model.

Vlozi's Content Engine runs inference on isolated context stores per tenant. Your blog posts, newsletters, and chat transcripts are used to answer questions about your business — never to improve a base model that other tenants benefit from.

Auth posture.

Password + email-verified accounts. MFA available on every plan. JWT-based session tokens with short TTLs and rotation on suspicion. Per-tenant API keys are minted in-dashboard, scoped, and revocable in one click.

── Sub-processors

Where Vlozi runs.

WhatWhoNote
Edge computeCloudflare Workersglobal, region-pinned where required
Primary databaseNeon Postgrespoint-in-time recovery, region-isolated
Object storageCloudflare R2tenant-prefixed, lifecycle-policied
Transactional mailResendverified domain, SPF / DKIM / DMARC aligned
AnalyticsNone todaycookieless Plausible planned; opt-out honoured

── Data lifecycle

Backups, retention, export.

  • — Continuous WAL backups via Neon; point-in-time recovery within the retention window of your plan.
  • — Full markdown export of blog content + CSV export of subscribers + media bundle export, anytime, dashboard-driven.
  • — Cancel a paid plan: pack credits stay; subscription credits drain at cycle end; data stays readable + exportable for 30 days, then archived for 60 days, then permanently deleted unless the law requires retention.

── Responsible disclosure

Found something? Tell Vlozi quietly first.

Email [email protected] with details. Vlozi acknowledges in one business day, ships a fix proportional to impact, and credits you in the changelog if you want public credit.

No bounty programme today; do not test against tenants you don't own; do not exfiltrate data beyond what's needed to demonstrate the issue.

Compliance posture (GDPR, India DPDP) is being formalised — see the privacy policy for current data-handling commitments, and the changelog for what shipped this cycle.